Xiaomi

Privacy Policy

Privacy Policy

Status: 05/25/2022

We would like to inform you as a visitor to our website (hereinafter also referred to as “user”) about the processing of personal data when using our website. “Personal data” is any information relating to an identified or identifiable natural person (hereinafter also “data subject”); an identifiable natural person is one who, directly or indirectly, in particular by association with an identifier such as a name, an identification number, location data, an online identifier or one or more special features, expresses the physical, physiological, genetic, psychological, economic, cultural or social identity of this natural person can be identified.

1. Name and address of the person responsible

The person responsible for this website within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws of the member states as well as other data protection regulations is:

Foxway GmbH
Industriestrasse 21
61381 Friedrichsdorf

Germany
Phone: 0800 – 354 74639 (free of charge)
Email: ankaufservice@foxway.com

You can reach the data protection officer of the person responsible at:

Foxway GmbH
– data protection officer –
Industriestrasse 21
61381 Friedrichsdorf

Germany
Email: datenschutz@foxway.com

2. General information on data processing

Scope of processing of personal data

We only process the personal data of our users to the extent that this is necessary to provide a functional website and our content and services. Personal data is primarily all data that allows you to be personally identified.

Basic legal basis for the processing of personal data

When processing personal data that is required to fulfill a contract to which the data subject is a party, Article 6 (1) (b) GDPR serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures.
Insofar as processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Article 6 (1) (c) GDPR serves as the legal basis.
If the processing is necessary to protect a legitimate interest of our company or a third party and if the interests, fundamental rights and fundamental freedoms of the person concerned do not outweigh the first interest, Art. 6 Paragraph 1 lit. f GDPR serves as the legal basis for the processing.</p >

Insofar as we obtain the consent of the person concerned for the processing of personal data, Article 6 Paragraph 1 lit

Basic data deletion and basic storage period

As soon as the purpose of storage no longer applies, the personal data of the person concerned will be deleted or blocked. In addition, storage is permitted and possible if this has been provided for by the European or national legislator in EU regulations, laws or other regulations to which the person responsible is subject. The data will also be blocked or deleted if a storage period prescribed by the standards mentioned expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.

If no particular storage period is specified below, the aforementioned storage principles apply.

Encryption

This website uses an SSL or. TLS encryption. An encrypted connection can be recognized by the character string “https://” and the lock symbol in your browser line.

3. Provision of the website and log files

Description and scope of data processing

Each time you access our website, even if you do not otherwise provide information, data and information are automatically recorded by the computer system of the accessing computer. The following data – required for the technical operation of our website – is collected:

The data is stored in log files in our system. This data is not stored together with other personal data of the user.

  • The operating system used on the calling computer/device
  • Information about the browser version of the calling computer/device
  • The user’s internet service provider
  • Amount of data transferred
  • Date and time at time of access
  • Websites from which the user accesses our website (URL)
  • Websites accessed by the user’s system through our website
  • the sub-websites, which are accessed via an accessing system on our website,
  • The type of device and browser used, e.g. B. “iPhone 8 & Safari”,
  • The IP address of the calling computer/device

Legal basis for data processing

The legal basis for the temporary storage of the data and the log files is Art. 6 Para. 1 lit. f GDPR.

Purpose of data processing

The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user’s computer. For this purpose, the IP address of the user must remain stored for the duration of the session. Storage in log files takes place to ensure the functionality of the website. In addition, we use the data to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

Our legitimate interest in data processing in accordance with Article 6 Paragraph 1 lit. f GDPR is justified for these purposes. Other interests are the stable and functional operation of this website and the achievement of the goals of protecting confidentiality, integrity and availability of data.

Storage time

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.
If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this is possible. In this case, the IP addresses of the users are deleted or alienated so that it is no longer possible to assign the calling client.

Objection and removal option

The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. There is therefore no possibility of objection on the part of the user.

4. Use of cookies

Description and scope of data processing

Our website uses cookies. Cookies are small text files that are also stored on the user’s computer system (end device) via your browser. If a user calls up a website, a cookie can be stored on the user’s operating system. This cookie contains a characteristic character string (cookie ID) through which websites and servers can be assigned to the specific internet browser in which the cookie was stored. This enables the visited websites and servers to distinguish the individual browser of the person concerned from other internet browsers that contain other cookies. The cookie enables the browser to be clearly identified when you (re)visit the website. We use cookies to make our website more user-friendly and to enable certain functions.
On the one hand, we use so-called session cookies (also “session cookies”), which are automatically deleted from your browser immediately after you have finished visiting the website. In the area of web analysis, we also use persistent cookies, which enable us to recognize your browser on your next visite.g. to remember information you provided during your last visit for your later visit to our website.
The following data is stored and transmitted in the cookies:
Location data, login information, IP addresses
If we use cookies that enable an analysis of the surfing behavior of users, the following data can also be transmitted: Entered search terms, frequency of page views, use of website functions.
We also work with (advertising) partners who help us to optimize our website for you and make it more interesting. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies).
If we work together with such advertising partners, you will be informed below about the use of such cookies and the scope of the information collected.

Legal basis for data processing

In the case of the processing of personal data by cookies implemented by us, the processing takes place in accordance with Art. 6 Para. 1 lit. b GDPR either for the execution of the contract or in accordance with Art. 6 Para. 1 lit. f GDPR to protect our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.

Purpose of data processing

The purpose of using technically necessary cookies is to simplify the use of the website for users. Some functions of our website cannot be offered without the use of cookies, as they require the browser to be recognized even after a page change.

The user data collected by technically necessary cookies are not used to create user profiles.

Analytical cookies are used to improve the quality of our website and its content. The analysis cookies tell us how our website is used and so we can constantly optimize our offer. We can also identify errors.

For these purposes, our legitimate interest lies in the processing of personal data in accordance with Art. 6 Para. 1 lit. f GDPR.

Objection and removal option

Since cookies are stored on the user’s computer and transmitted to our site, you as the user have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser.
Depending on the type of browser used, the options for managing cookie settings vary. A description can usually be found in the help menu of any browser, explaining how you can change your cookie settings. Below is a compilation of links to individual browsers:

Cookies that have already been saved can also be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent.

The transmission of any “Flash cookies” cannot be prevented via the browser settings, but can be prevented by changing the Flash Player setting.

Some of our partner companies also offer so-called browser add-ons, which you can save on your computer system and with which you can object to the respective cookies of our partner companies and tracking can disable through this. Will that be from IIf the computer system you are using is deleted, formatted or reinstalled at a later point in time, the browser add-on must be installed again.

5. Contacting Us / Email Contact / Zendesk

We use the Zendesk ticket system, a customer service platform of

, to process contact and customer inquiries by e-mail

Zendesk Inc., 989 Market Street #300, San Francisco, CA 94102 (“Zendesk”).

If you submit a contact request to us by sending us an email message, we use Zendesk to create a “ticket” related to your request. Such a ticket is comparable to a virtual folder in which the entire processing of your request by our customer support is recorded and stored on the Zendesk servers. This also applies to all communication with you as part of your inquiry to us.

For more information on Zendesk’s data processing, see Zendesk’s privacy policy at

https://www.zendesk.de/ company/customers-partners/privacy-policy/

Legal basis

The legal basis is Art. 6 Para.1 lit. f GDPR. The processing of your data is necessary to safeguard the overriding legitimate interests of the person responsible. Our legitimate interest is the most optimized and effective response and treatment of inquiries from our customers.

Objection and removal option

If users do not agree to data being collected and stored in Zendesk’s external system, we offer them the alternative of contacting us by submitting service requests by telephone, fax or post.

We will delete the data as soon as they are no longer required to achieve the purpose for which they were collected. This is usually the case when the relevant communication with you has ended. The communication ends when it can be inferred from the circumstances that your request has been finally clarified.

You can also object to the processing at any time by contacting us or Zendesk.

If legal retention periods prevent deletion, deletion will take place immediately after the legal retention period has expired, until then your data will be blocked.

6. Registration / carrying out the purchase

Description and scope of data processing

Users can register with us as part of the purchase by providing personal data. The data is entered in an input mask during registration and transmitted to us and stored by us. The data will only be passed on to third parties in the cases described in this data protection declaration. The following data is collected as part of the registration process:

  1. First and last name
  2. Address
  3. Email address
  4. IBAN number (account number)

Legal basis for data processing

The legal basis for processing the data during registration is the user’s consent under Article 6(1)(a) GDPR.

Insofar as the provision of your data serves to fulfill a contract concluded with us, the additional legal basis for the processing of the data is Art. 6 (1) lit. b GDPR.

Purpose of data processing

Insofar as the data is collected to process the purchase contract concluded with us, this is done in order to be able to clearly identify you as the seller of the goods sold to us, for the proper processing of the purchase contract you, as well as to process any existing liability and defect claims, e.g. in the event that third parties assert rights to the items you have sold.

User registration is primarily required in order to complete our purchasing process, in the course of which the item you sent in and the information you provided during the purchasing process are first checked by us and then checked examination may be purchased. In addition, we must identify you as the seller of the items, also to prevent fraud or if third parties have rightsto the items you submit. Finally, registration allows you to use certain features, such as tracking the progress of a purchase from you or reviewing past sales to us.

Storage time

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. This is the case for the data collected during the registration process if the registration on our website is permanently canceled or changed, unless the data is still required for the execution of the contract concluded with us. Even after the conclusion of the contract, it may be necessary to store personal data of the contractual partner in order to comply with contractual or legal obligations.

Objection and removal option

As a user, you have the option to cancel the registration at any time. You can change the data stored about you at any time by changing this data in our login area.

If the data is required to fulfill a contract or to carry out pre-contractual measures, premature deletion of the data is only possible if there are no contractual or legal obligations for deletion, for example with regard to tax – and commercial law retention periods. In this case, the data will be blocked and deleted after the blocking periods have expired.

Passing on the data to transport service providers to process the purchase

To deliver the item you have sold, we will pass on your name and address to the transport service provider DHL, which we have commissioned. These generate a shipping label from our information, which you can use to send the items to us. We also pass on your data to the transport service provider if no contract is concluded between us after checking your item and we send the item back to you.

Responsible on the DHL side is

DHL Deutsche Post AG, Charles-de-Gaulle-Strasse 20, 53113 Bonn

Legal basis

The legal basis according to Art. 6 lit. b GDPR is the contract that we intend to initiate or conclude with you. The purpose is to send the item to us or return the item to you.

Objection and removal option

You can object to the processing of your data at any time. However, we remain entitled to process data insofar as this is necessary to process the contract.

7. Google Analytics (Universal)

Our website uses Google Analytics, a web analytics service provided by

Google LLC. (“Google”), 1600 Amphitheater Pkwy, Mountain View, CA 94043-1351, USA.

The purpose of using the Google Analytics component is to analyze visitor access to our website. Among other things, data is collected about the website from which a person concerned came to our website (so-called “referrer”), which subpages of the website were accessed or how often and for how long a subpage was viewed. Among other things, Google uses the data and information obtained to create online reports for us, which evaluate the use of our website and show the activities on our website, as well as to provide other services related to the use of our website. This data also helps us, for example, to create a cost-benefit analysis of Internet advertising. The web analysis also enables us to identify and correct errors on the website, such as faulty links.

Google Analytics uses so-called “cookies”, text files that are stored on your computer and enable an analysis of your use of the website. A detailed description of how such cookies work can be found above. The cookie is used to store personal information, such as access time, the location from which access was made and the frequency of visits to our website by the person concerned. The information generated by the cookie about your use of this website (including your IP address) is sent to a server by Googletransmitted by Google in the USA and stored there. Google may pass on this personal data collected via the technical process to third parties if this is required by law or if third parties process this data on behalf of Google.

Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there: On our website, the code “gat._anonymizeIp()” was added to Google Analytics. ;” to ensure anonymized collection of IP addresses (so-called IP masking). Since we have activated this so-called IP anonymization on this website and have concluded a corresponding order processing contract with Google, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

Google will never associate your IP address with other Google data. By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Insofar as Google Analytics Universal provides the option of carrying out cross-device analyzes of visitor flows using a user ID, we have not activated the user ID function on our website, so we use it neither use nor carry out such analyses. As a precautionary measure, it should be noted that you can always deactivate the cross-device analysis of your usage yourself in your Google customer account under “My data”, “Personal data”.

Legal basis

The legal basis for the use of Google Analytics and the associated data processing is Art. 6 Para. 1 lit. f) GDPR. Our “legitimate interest” within the meaning of Article 6 (1) (f) GDPR is the operation of our website and the adaptation of our website to the needs of visitors, as well as troubleshooting made possible by Google Analytics.

Objection and removal option / deactivation of Google Analytics

You can prevent the storage of cookies by setting your browser software accordingly, as described above in this data protection declaration under the “Cookies” section; we would like to point out to you however that in this case you will if applicable not be able to use all functions of this website in full.
You also have the option of objecting to the collection of usage data using Google Analytics. Google provides a so-called deactivation add-on, which you can access via the following link
https://tools.google.com/dlpage/gaoptout?hl=en
can install. The browser add-on for deactivating Google Analytics gives you control over which data is collected by Google Analytics on the website accessed. The add-on tells the Google Analytics JavaScript (ga.js) that no data and information about your website visit should be sent to Google Analytics. The installation of the browser add-on is evaluated by Google as a contradiction. If the computer system you are using is later deleted, formatted or reinstalled, the browser add-on must be installed again to deactivate Google Analytics. You also have the option of deactivating the tracking directly and without an add-on.
Disable Google Analytics.
Please note that if you delete your browser data (cache) or visit our website in incognito mode, you will have to repeat the tracking deactivation process.

For more information on terms of use and privacy, see
https://www.google.com/analytics/terms/de.html
https://www.google.de/intl/de/policies/.

8. Google Ads Conversion Tracking

This website uses “Google Ads” and the conversion tracking of

Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).

We can use Google Ads to advertise our website and offers on external websites. With the help of cookies, Google Ads enables website operators (“Google Ads customers”) to measure how successful individual advertising measures are.
For the purpose of the Conversion tracking a cookie as soon as a user clicks on an Ads ad placed by Google. Cookies are small text files that are stored on your computer system. You can find a precise definition of cookies above. Each Google Ads customer receives a different cookie. If the user visits certain pages and the cookie is still valid, we and Google can recognize that the user clicked on the ad and was redirected to this page. With the help of the conversion cookies, conversion statistics can be generated. Google Ads customers are reported the total number of users who clicked on an ad and were thus redirected to the website with a conversion tracking tag. However, they do not receive any information with which users can be personally identified. If you do not wish to participate in the tracking, you can block it by deactivating the Google Conversion Tracking cookie in your Internet browser under User Settings. You will then not be included in the conversion tracking statistics.
You can find more information about Google’s data protection regulations at the following Internet address:
https://policies.google.com/privacy?gl=en

Legal basis

The legal basis for the use of Google Ads is Art. 6 Para. 1 lit. f GDPR. Our interest in using Google Ads is to measure interest in our advertising. This enables us to show you advertisements that are of interest to you and also to make our website more interesting and targeted for you. In addition, Google Ads enables us to analyze advertising costs and their benefits.

Objection and removal option

You can permanently disable cookies for ad preferences by preventing them by setting your browser software accordingly or by downloading and installing the browser plug-in available under the following link:
https://support.google.com/ads/answer/7395996
Please note that certain functions of this website may not be available or may only be available to a limited extent if you have deactivated the use of cookies.

9. Google Ads Remarketing

We use Google Ads Remarketing features to advertise our website in Google search results or on third-party websites. The provider of Google Ads Remarketing is

Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).

Google Ads Remarketing enables interest-based advertising based on the pages you visit by automatically setting a cookie in the browser of your device using a pseudonymous cookie ID.
Further information and the data protection regulations regarding advertising and Google can be found here:
https://policies.google.com/technologies/ads?hl=de

Legal basis

The processing takes place in accordance with Art. 6 Para. 1 lit. f GDPR. “Legitimate interest” is our interest in the optimal marketing of our website.
Any further data processing will only take place if you have given your consent to Google linking your browser history to your Google account and using information from your Google account to personalize online ads. If you are logged in to Google while visiting our website, Google will use your data together with data from Google Analytics to create target group lists for (also cross-device) remarketing. For this purpose, Google will temporarily link your personal data to Google Analytics data in order to form appropriate target groups.

Objection and removal option

You can permanently prevent the setting of cookies for ad preferences by downloading and installing the browser plug-in available under the following link:
https://adssettings.google.com/authenticated?hl=de
You can also set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general, see above. If cookies are deactivated, the functionality of our website may be restricteda.

10. Rights of the data subject

Data subjects whose personal data is processed have the following rights with regard to the personal data concerning you vis-à-vis the person responsible:

Right to information

Upon your request, the person responsible will confirm whether personal data concerning you is being processed by us.
If we carry out processing, you can request the following information from the person responsible:

  1. the categories of personal data being processed;
  2. the purposes for which the personal data are processed;
  3. the recipients/categories of recipients to whom the personal data have been or will be disclosed;
  4. the planned duration of the storage of the personal data concerning you or at least, if specific information on this is not possible, the criteria for determining the storage duration;
  5. the existence of a right to rectification or erasure of personal data, a right to restriction of processing by the controller or a right to object to such processing;
  6. all available information about the origin of the data if the personal data is not collected from the data subject;
  7. The existence of a right of appeal to a supervisory authority;
  8. The existence of automated decision-making including profiling (Art. 22 Para. 1 and 4 GDPR) and – at least in these cases – meaningful

Information about the logic involved and the scope and intended effects of such processing for the data subject. You also have the right to obtain information about the extent to which your personal data is transferred to a third country (or to an international organization). In this context, you can request to be informed of the appropriate guarantees pursuant to Art. 46 GDPR in connection with the transmission.

Right of rectification

You have a right to correction and/or completion to the person responsible if the processed personal data concerning you is incorrect or incomplete. The correction must be made immediately.

Right to restriction of processing

You can request that the processing of your personal data be restricted,

  1. if you dispute the accuracy of the personal data concerning you for a period of time that enables the controller to verify the accuracy of the personal data;
  2. the processing is unlawful and you refuse to delete the personal data and instead request that the use of the personal data be restricted;
  3. the person responsible no longer needs the personal data for the purposes of processing, but you need them to assert, exercise or defend legal claims, or
  4. if you have lodged an objection to the processing pursuant to Art. 21 (1) GDPR and it is not yet certain whether the legitimate reasons of the person responsible outweigh your reasons.

If the processing of your personal data has been restricted, this data – apart from its storage – may only be used with your consent or to assert, exercise or defend legal claims or to protect your rights another natural or legal person or for reasons of important public interest of the Union or a Member State.
If the restriction of processing has been restricted according to the above conditions, you will be informed by the person responsible before the restriction is lifted.

Right to erasure

Obligation to delete
You can request the person responsible to delete the personal data concerning you immediately, and the person responsible is obliged to delete this data immediately if one of the following reasons applies:

  1. The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
  2. You revoke your consent on which the processing was based pursuant to Article 6 Paragraph 1 Letter a or Article 9 Paragraph 2 Letter a GDPR and there is no other legal basis for the processing.</ li>
  3. You object to the processing pursuant to Article 21(1) GDPR and there are no overriding legitimate reasons for the processing, or you object to the processing pursuant to Article 21(2) GDPR.< /li>
  4. Your personal data have been unlawfully processed.
  5. The erasure of your personal data is necessary to fulfill a legal obligation in Union or Member State law to which the controller is subject.
  6. The personal data concerning you was collected in relation to information society services offered in accordance with Art. 8 (1) GDPR.

Information to third parties

If the person responsible has made the personal data relating to you public and is obliged to delete it in accordance with Art. 17 (1) GDPR, he shall take into account the available technology and the Implementation costs appropriate measures, also of a technical nature, to inform those responsible for data processing who process the personal data that you, as the person concerned, have requested the deletion of all links to this personal data or copies or replications of this personal data.

Exceptions

There is no right to deletion if processing is necessary

  1. to exercise the right to freedom of expression and information;
  2. to fulfill a legal obligation that requires processing under Union or Member State law to which the controller is subject, or to perform a task that is in the public interest or in the exercise of official authority that is delegated to the controller became;
  3. for reasons of public interest in the field of public health in accordance with Article 9 Paragraph 2 lit. h and i and Article 9 Paragraph 3 GDPR;
  4. for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 (1) GDPR, insofar as the law mentioned under section a) is likely to make it impossible or seriously impair the achievement of the objectives of this processing, or
  5. to assert, exercise or defend legal claims.

Right to information

If you have asserted the right to correction, deletion or restriction of processing against the person responsible, he is obliged to notify all recipients to whom your personal data has been disclosed of this correction or Deletion of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients by the person responsible.

Right to data portability

You have the right to receive the personal data concerning you that you have provided to the person responsible in a structured, common and machine-readable format. In addition, you have the right to transmit this data to another person responsible without hindrance from the person responsible to whom the personal data was provided, provided that

  1. the processing is based on consent pursuant to Article 6(1)(a) GDPR or Article 9(2)(a) GDPR or on a contract pursuant to Article 6(1)(b) GDPR and< /li>
  2. the processing is carried out using automated procedures. In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one person responsible to another person responsible, insofar as this is technically feasible. The freedoms and rights of other people must not be impaired by this.
    The right to data portability does not apply to the processing of personal data that is necessary for the performance of a task that is in the public interest or in the exercise of official authority that has been transferred to the person responsible.

Right to object

You have the right, for reasons die arise from your particular situation, to object at any time to the processing of your personal data, which is based on Article 6 (1) (e) or (f) GDPR; this also applies to profiling based on these provisions.

The person responsible will no longer process your personal data unless he can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If the personal data concerning you is processed in order to operate direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising.

If you object to the processing for direct marketing purposes, your personal data will no longer be processed for these purposes.

Right to revoke the declaration of consent under data protection law

You have the right to revoke your data protection declaration of consent at any time. The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent up to the point of revocation.

Automated individual decision-making including profiling

You have the right not to be subject to a decision based solely on automated processing that produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision

  1. necessary for entering into, or the performance of, a contract between you and the controller,
  2. is permitted by law of the Union or the Member States to which the person responsible is subject and this law contains appropriate measures to protect your rights and freedoms and your legitimate interests or
  3. With your express consent.

However, these decisions may not be based on special categories of personal data pursuant to Article 9(1) GDPR unless Article 9(2)(a) or (g) GDPR applies and is appropriate Measures have been taken to protect your rights and freedoms and your legitimate interests.

With regard to the cases mentioned in (1) and (3), the person responsible shall take appropriate measures to protect the rights and freedoms and your legitimate interests, including at least the right to obtain the intervention of a person on the part of the person responsible, to express one’s own point of view and to contest the decision.

Right to complain to a supervisory authority

You have the right to complain to a supervisory authority, in particular in the Member State where you live, work or where the alleged infringement took place, if you believe that the processing of your personal data violates the GDPR.

The supervisory authority to which the complaint was lodged will inform the complainant about the status and the results of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.