• Fast payout
  • Customer service: Monday to Friday 9 a.m. to 4 p.m.
  • Free shipping

How does it work

Step 1
Search for your device and answer the questions
Step 2
Fill in all the required data in the registration form
Step 3
Return your device with the free shipping label within 14 days
Step 4
After we have received and valued your device, we will pay you back the value to your bank account
Questions and answers
For more questions and answers click here


${ device.model.ProductName }

Which device do you want to sell?

  • No device found

You can get the IMEI number by entering *#06# in your phone app.

Rate your device now

Determine the value of your device with the following valuation questions
${ row.Name }
Verify device via IMEI or serial number

If you do not have an IMEI or serial number available, please enter a 5-digit number combination that is freely available.

Please enter valid IMEI number
You can find the IMEI number by entering *#06# on your device.
Passed. This unit is not listed in the CheckMend database.
Fraud check not passed
Find my iPhone (FMIP): Activated. This unit is subject to a price reduction.
Your device is valued at
${getCampaignPrice(price_quote)} ${price_quote.CurrencySymbol} + ${state.bonus} ${state.model.CurrencySymbol}
The unit does not meet the minimum value for online purchase

Sell your device to us

Fill in the following form to enter your customer details
${row.name} ${row.value}
${ (totalPrice / selectedMonth.value) | round } ${priceQuote.CurrencySymbol}
/ ${selectedMonth.value} Months
Total we will pay you:
${ totalPrice } ${priceQuote.CurrencySymbol}
We will confirm the purchase value as soon as we have received the device. This may change after the device has been checked if there is a discrepancy between your response and the actual valuation, or if an FMIP or device lock is in place and not deactivated.

${ state.translations.error_imei }
${ getErrorTranslation(error.ErrorMessage) }

${state.translations.success_before} ${state.tradein_result.Id} ${state.translations.success_after}

This is how it continues:

1. print a free shipping label
Please send your items to Foxway as soon as possible. We will send you a free shipping label by email.


2. prepare and unlock your device for shipping
Have you removed all lock codes, activation locks (iCloud), account links (Google account) and passwords?
For Apple devices: Settings > General > Reset > Erase All Content & Settings > Erase Now/iPhone.
Check your device status: https://www.icloud.com
For Android devices: Settings > System > Back Up & Reset > Factory Reset > Reset Smartphone > Enter PIN, pattern or password, if applicable.


3. pack devices securely
Please make sure that your items are securely packed when you send them to us. Ideally, you should use the manufacturer's original packaging and pack it again using a second sturdy box. Otherwise, please choose a particularly sturdy box and pad it completely around the inside of the device so that your items arrive safely. Please note: Please only include accessories that are relevant to the price and have been requested. Other accessories will be disposed of in an environmentally friendly manner.
With the free shipping label, your package is insured against loss or damage. Please also note the DHL shipping conditions.


You can reach us free of charge at 0800 - 354 74639 (Monday - Friday from 9:00 - 16:00) or at ankaufservice@foxway.com. We will keep you informed by email about the receipt of your sale, the testing process and your credit.

Foxway will send you a free shipping label to the email address you provide.
Send us your device within the next 14 days.
Our technicians will evaluate your device and we will send you the test result.
We transfer money to your account corresponding to the value of your device

You can also search for your product using the following categories:

What happens to my data on the devices?

During the purchase process, Foxway carries out a professional data deletion for all devices. This deletion procedure actually deletes all personal data that you have stored on the device’s memory. The operating system is completely reinstalled once, so that no data remnants can remain. Foxway uses both national and international methods of the world market leaders in the data erasure process of electronic devices.


Sustainability through reduction of CO2 emissions

By selling your used device, you support the sustainable circular economy and give your device a second life. Foxway takes care of the refurbishing of these devices and brings them back into circulation. In addition to professional data erasure, this means that smartphones, tablets, etc. are repaired and upgraded. This saves energy and many resources that would be consumed in the production of new devices at the expense of the environment. Accordingly, you also reduce your carbon footprint. We have already calculated the emissions we avoid per device through remanufacturing:

~61.7 kg CO2

CO2 - Smartphones

pro Smartphone

~66.8 kg CO2

CO2 - Tablets

pro Tablet

~258 kg CO2

CO2 - Notebooks

pro Laptop